Terms and Conditions for Business Text Messaging

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1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Cypress Counseling and Behavioral Center. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at admin@cypresscounselors.com. You can opt out at any time by replying STOP."

3- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

4- Opt-In Method:

You may opt-in to receive SMS messages from Cypress Counseling & Behavioral Center in the following ways:

• By submitting an online form

5- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.​​

6- Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

• Message frequency may vary

 

Privacy Policy for Text Messaging Services

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1. Information Collection and Use

We collect and use the following information for text messaging services:

• Mobile phone numbers

• Opt-in/opt-out status

• Message history

• Response data

2. Data Protection

• All collected information is secured using industry-standard encryption

• We comply with HIPAA regulations and other applicable healthcare privacy laws

• Personal health information (PHI) is protected according to federal and state regulations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• As required by law

• With service providers who assist in delivering our text messaging services

• With your explicit consent

4. Data Retention

• Message logs are retained according to applicable regulations and business needs

• Opt-out requests are honored and recorded permanently

5. Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest

• Access controls and authentication

• Regular security assessments

6. Your Rights

You have the right to:

• Access your personal information

• Request corrections to your information

• Opt-out of messaging services

• File a complaint regarding data handling

7. Changes to Policy

• We reserve the right to modify these terms and privacy policy

• Material changes will be communicated via text message

• Continued use of the service after changes constitutes acceptance

8. Compliance

Our text messaging program complies with:

• The Telephone Consumer Protection Act (TCPA)

• The Campaign Registry (TCR) requirements

• CAN-SPAM Act

• HIPAA regulations

• State and federal privacy laws

9. Contact Information

For questions about these terms or our privacy practices: 281-837-6912

Last Updated: 2/5/2025